Dispatcher aids in rescuing truck driver’s life from 160 miles away.

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KSHB through CNN News Source
Just a couple of days before New Year's Eve" data-image-width="650" data-image-height="363">
KSHB through CNN News Source Just a couple of days before New Year's Eve

    KANSAS CITY (KSHB) — There are more than 160 miles between Kansas City and Pacific Junction, Iowa, but that didn’t stop a Kansas City Fire Department dispatcher from helping a truck driver on the road.

A few days prior to New Year’s Eve, KCFD Communication Specialist Antionette Sims encountered an unusual circumstance.

An anxious father from the Kansas City region reached out to her with an urgent call.

His son, who works as a truck driver, was experiencing a medical emergency while on the highway.

“He was completely lost and had no idea where he was,” Sims remarked, reflecting on the incident.

She possessed minimal details regarding the emergency's whereabouts, only aware that it occurred on a highway connecting Kansas City to Omaha, Nebraska.

She reached out to the dispatchers from the counties situated along the route.

However, there was one additional and crucial aspect to consider.

Sims recalled the detail shared by the father, saying, “It could be close to a Love’s truck stop.”

Much like assembling a jigsaw, Sims began to connect the dots.

“I looked up the route just like we usually do with a Google search, and then I checked for Love’s truck stops that were on the way,” Sims mentioned.

In the end, she discovered that the man was located in Iowa.

Chase Carson from the Glenwood Fire Department reported that he addressed the incident.

“Carson explained that the incident the patient experienced is referred to as a widow maker, which is a significant cardiac event. He emphasized, 'This was a critical medical situation.'”

Carson states that Sims' contributions were crucial in preserving the man's life.

Carson remarked, "I genuinely think that without her unwavering determination, the results for this gentleman wouldn't have been as favorable."

Sims mentions that she typically doesn't find out the outcomes for those she assists, but it's always uplifting to hear about a positive resolution.

“It was a huge weight off my shoulders. Knowing that he was alright brings me a lot of comfort,” Sims expressed.