A father has expressed his concerns about the rising trend of air-source heat pump systems, criticizing his own experience as a 'financial pitfall' that has led to a fourfold increase in his expenses.
Vahid Aminzadeh, 45 years old, settled into his newly constructed residence in 2020, complete with a state-of-the-art air-source heat pump.
Even with the advanced technology in place, the father of one and his family have had to resort to wearing thermal clothing and onesies to cope with the frigid temperatures caused by the malfunctioning pump.
Struggling to warm his family's home beyond a mere 15 degrees, Mr. Aminzadeh has turned to alternative heating methods, including portable fan heaters and an electric hot-water system, costing him £15 daily.
Due to its 'A' energy rating, the property is unable to connect to the gas network, resulting in Mr. Aminzadeh facing electrical bills that have reached as high as £300 a month in previous instances.
Before acquiring the property in East Molesey, Surrey, Mr. Aminzadeh was spending approximately £80 each month on electricity and gas.
To even have an engineer check the system costs the family £180 an hour before VAT, compared to roughly £50 for a routine gas boiler check.
Mr. Aminzadeh has received a new estimate of £500 for replacement parts that may not resolve the pump's problems, or he could opt to invest £7,000 in a completely new air-source heat pump.
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Air-source heat pumps are designed to extract heat from the surrounding air and transfer it to a water tank, subsequently distributing the warmed water throughout the heating system.
The heated water is circulated to another tank to supply hot water for taps.
When the pump is unable to heat the water for washing, an electric heating system activates; however, the tank depletes so quickly that the Aminzadeh family frequently ends up taking cold showers.
Consequently, they have opted for compact electric fan heaters that cannot be left running when they are away or during the night while sleeping.
These heaters provide warmth to just a quarter of the home, yet the family is spending more than £200 each month on their operation.
The family's electricity expenses would soar even more without the solar panels installed on their roof.
Although Mr. Aminzadeh may be able to link the property to the gas network, he has been informed that the procedure might require up to three months to complete.
"I just want a cozy home, but instead we're shivering and dealing with cold showers every single day," the software developer expressed.
"One's home serves as a sanctuary. When the temperature drops and your loved ones are shivering, and no one is available to resolve the issue, it significantly affects your mental well-being," he remarked.
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Mr. Aminzadeh criticized the government for promoting technology that he believes is not yet fully developed.
Currently, grants of up to £7,500 are offered to home owners looking to switch their central heating system to the more eco-friendly air-source heat pumps.
Nonetheless, there is no system in place for reimbursement or compensation for individuals who accept the offer, which means that people like Mr. Aminzadeh must navigate interactions with contractors and engineers independently.
"Businesses seem primarily focused on securing the grant, and I doubt that many individuals who install them truly understand their functionality or how to troubleshoot issues."
Mr. Aminzadeh stated, "The limited number of individuals who possess the knowledge to assist effectively dominate the market, leading them to impose exorbitant fees."
Currently, the software developer is considering his next steps, as his malfunctioning air-source heat pump has been out of order since November.
After spending more than £500 to clean the pump and remove excess air, Mr. Aminzadeh finds himself unable to buy a new pump priced at £3,000, since the manufacturer insists on installing a completely new system that costs £7,000.
"This is an intricate system; it's akin to asking everyone to transition to driving a car powered by a jet engine. The government is fixated on achieving a target, oblivious to the suffering it's inflicting on people," Mr. Aminzadeh expressed in frustration.